SOCIETY | 16:33 / 20.12.2024
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Wi-Fi, disability support and more: Uzbekistan Railways to expand free services for train passengers

The government of Uzbekistan has approved a new resolution introducing a range of complimentary services for passengers traveling by train. The decision is part of a broader initiative to enhance the quality and accessibility of services in the railway sector.

The resolution, titled "On Approval of the List of State-Regulated and Market-Based Services in the Railway Sector," outlines three key categories:

  1. State-regulated services: Services governed by state regulations to ensure accessibility and fairness.
  2. Market-based services: Services provided on a commercial basis, adhering to market principles.
  3. Complimentary services: Services offered free of charge to passengers.

Complimentary services for passengers

Under the category of free services, passengers will enjoy several amenities during their journey, including:

  • Complimentary tea, drinking water, and sugar during train rides.
  • Access to Wi-Fi in waiting areas.
  • Free use of wheelchairs for passengers with disabilities.
  • A dedicated mother-and-child room at railway stations.

The resolution aims to improve the overall travel experience for passengers, ensuring comfort and convenience while fostering customer satisfaction in the railway sector.

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